Jewellery Care & Support
Every Silvify creation is thoughtfully crafted to be worn, loved, and treasured for years to come. With mindful care and gentle handling, your jewellery will maintain its brilliance and elegance through everyday moments and special occasions alike.
Fine jewellery is delicate by nature. A few simple habits will help preserve its shine, finish, and beauty — ensuring your pieces look as radiant as the day they arrived.
Storing Your Jewellery
Proper storage protects against scratches, tangling, and unnecessary wear.
• Store each piece separately in a soft pouch or lined box
• Avoid direct contact with other metals or stones
• Keep away from moisture and humidity
• Use original packaging when travelling
Thoughtful storage keeps your jewellery pristine between wears.
Cleaning at Home
A gentle clean restores natural brilliance and removes everyday buildup.
• Use lukewarm water with mild soap
• Clean softly with a microfiber cloth or soft brush
• Rinse thoroughly and pat dry
• Avoid harsh chemicals, detergents, or abrasive tools
Light, regular care is always better than deep cleaning.
Everyday Wear Tips
To protect your jewellery during daily life:
• Remove before showering or swimming
• Avoid perfumes, lotions, and sprays directly on jewellery
• Remove during sports or heavy activity
• Put jewellery on last when dressing
Small habits help preserve shine and extend the life of your pieces.
Travelling With Your Jewellery
When travelling, store pieces individually to prevent scratches and tangling.
Use a soft-lined pouch or dedicated travel case for added protection.
Keeping pieces separated ensures they arrive just as beautifully as they left.
Crafted With Care
Each Silvify piece is individually crafted and finished by hand.
Subtle variations in tone, texture, or stone placement are natural and reflect the artistry behind every creation.
These small differences make your jewellery uniquely yours.
Client Care &
After-Purchase Support
While we currently do not offer physical cleaning or repair services, our Client Care team is always happy to assist you with:
• Care guidance
• Sizing assistance
• Product questions
• Order support
We’re here to help you enjoy your jewellery with complete confidence.
Frequently asked questions
How often should I clean my jewellery?
Light cleaning every few weeks for frequently worn pieces is recommended.
Can I wear my jewellery every day?
Yes. Simply avoid chemicals, water exposure, and heavy impact.
Do you offer repair or polishing services?
At this time we provide care guidance but do not offer physical servicing.
Will my jewellery lose its shine over time?
With regular gentle cleaning and mindful care, your jewellery will retain its beauty for years. Light polishing with a soft cloth helps restore natural shine.
What should I avoid to protect my jewellery?
Avoid direct contact with perfumes, lotions, household cleaners, and harsh chemicals. These substances may affect metal finishes and delicate details.
How should I store my jewellery when not in use?
Store each piece separately in a soft pouch or lined box to prevent scratches and tangling. Keeping jewellery dry and protected helps maintain its brilliance.
