Terms of Service

Last Updated: February 10, 2026

These Terms of Service (“Terms”) govern your access to and use of the website, products, and services offered by R V Impex and its brand Silvify (“Silvify,” “we,” “us,” or “our”).

By accessing our website, purchasing products, or using any of our services, you agree to be legally bound by these Terms. If you do not agree, you should not use our services.

1. Who We Are

Silvify is a premium fine jewelry brand owned and operated by R V Impex, headquartered in Rajkot, Gujarat, India, offering fine jewelry products through online, retail, wholesale, exhibition, and other sales channels globally.

When we refer to “services,” we mean our website, online store, communications, events, and all related offerings.

2. Eligibility to Use Our Services

By using our services, you represent and warrant that:

You are at least 18 years of age or the age of majority in your jurisdiction
You have the legal capacity to enter into a binding agreement
You will use our services only for lawful purposes

We reserve the right to refuse service to anyone at our discretion.

3. Your Account Responsibilities

If you create an account with us:

You are responsible for maintaining the confidentiality of your login credentials
You agree to provide accurate, complete, and current information
You are responsible for all activities conducted under your account

We may suspend or terminate accounts suspected of fraud, misuse, or violation of these Terms.

4. Product Information and Availability

We strive to ensure that product descriptions, images, pricing, and specifications are accurate and up to date. However:

Product colors and appearances may vary due to display settings
Certain handcrafted or natural materials may have slight variations
Availability may change without notice

We reserve the right to modify or discontinue products at any time.

5. Orders and Acceptance

All orders placed through our website are subject to acceptance and availability.

We may refuse or cancel an order if:

The item is out of stock
Payment cannot be processed
Pricing errors occur
Fraud or unauthorized activity is suspected
Shipping restrictions apply

Order confirmation does not constitute final acceptance.

6. Pricing and Payments

All prices are listed in applicable currency and may be subject to taxes, duties, or shipping charges
Prices may change without notice
Payments are processed securely through third-party payment providers

We do not store full payment card details.

You agree to provide valid payment information and authorize us to charge the applicable amounts.

7. Shipping and Delivery

We will make commercially reasonable efforts to deliver products within estimated timeframes. However:

Delivery times are estimates only
Delays may occur due to customs, logistics, or external factors
Risk of loss transfers upon delivery

Additional details are governed by our Shipping Policy.

8. Returns, Exchanges, and Refunds

Returns and exchanges are subject to our Refund Policy.

We reserve the right to:

Refuse returns that do not meet eligibility requirements
Inspect products before approving refunds
Deduct shipping or handling costs where applicable

Certain customized or personalized products may not be returnable.

9. Intellectual Property Rights

All content on our website and services, including:

Logos
Trademarks
Jewelry designs
Product images
Graphics
Text
Videos
Website design

are owned exclusively by Silvify or its licensors and are protected by intellectual property laws.

You may not:

Copy
Reproduce
Modify
Distribute
Sell
Use for commercial purposes

without our prior written consent.

Unauthorized use may result in legal action.

10. Prohibited Conduct

You agree not to:

Use our services for unlawful or fraudulent activities
Interfere with website functionality
Attempt unauthorized access
Upload malicious code
Resell products without authorization
Misrepresent affiliation with Silvify

We may terminate access for violations.

11. User Content and Feedback

If you submit reviews, comments, photos, or feedback:

You grant us a worldwide, royalty-free license to use, display, and reproduce such content
You confirm that the content does not infringe third-party rights

We may remove content at our discretion.

12. Third-Party Services and Links

Our services may include links to third-party websites or integrations.

We are not responsible for:

Third-party content
Privacy practices
External services

Use them at your own risk.

13. Wholesale and Business Customers

Business, wholesale, or bulk orders may be subject to separate agreements, pricing structures, or contractual terms. In case of conflict, those agreements prevail.

14. Disclaimer of Warranties

To the fullest extent permitted by law:

Our services and products are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability or fitness for a particular purpose.

15. Limitation of Liability

To the maximum extent permitted by law:

Silvify shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use of our services
Delays
Loss of data
Loss of profits
Third-party actions

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

16. Indemnification

You agree to indemnify and hold Silvify harmless from any claims, damages, or expenses arising from:

Your misuse of our services
Violation of these Terms
Infringement of third-party rights

17. Privacy

Your use of our services is also governed by our Privacy Policy and Cookie Policy.

18. Changes to Services or Terms

We may update or modify these Terms at any time. Changes become effective upon posting.

Continued use of our services constitutes acceptance of the updated Terms.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Disputes shall be subject to the courts located in Gujarat, India, unless otherwise required by applicable consumer laws.